Terms & Conditions

General

By using the Calcutta Records website, you agree to comply with these terms and conditions, as well as all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These terms are governed by the laws of India. Our registered legal entity is House of Avika Private Limited.

Products

We curate vinyl records and provide detailed information about each product, including images, audio samples, and grading. Please note that pre-owned records are used items and may show signs of age and wear. We strive to accurately represent the condition of each record using the internationally recognised Goldmine/Discogs grading scale, but we cannot guarantee that all records will play perfectly.

Payment

We accept payment through secure payment gateways. Payment must be made in full before we dispatch your order. Cash on Delivery (COD) is available for domestic orders across India.

Shipping

Please refer to our Shipping & Delivery policy for full information on shipping options, charges, and delivery times.

Refunds & Returns

We do not offer refunds for vinyl records once they have been purchased unless the product is completely damaged during shipping or a wrong item has been sent. Please refer to our Return Policy for full details.

Privacy

We collect personal information from customers to process orders and provide customer support. We take your privacy seriously and will never share your information with third parties except as required to fulfil your order. Please refer to our Privacy Policy for full details.

Cookies & Ad Tracking

Our website uses standard cookies and ad tracking for remarketing purposes. By using our website, you consent to our use of cookies and ad tracking in accordance with our Privacy Policy.

Intellectual Property

All content on this website — including images, audio samples, and text — is the property of Calcutta Record Company (House of Avika Private Limited) or its licensors and is protected by copyright laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

Limitations

We reserve the right to limit the quantity of records purchased per order or per customer. We also reserve the right to refuse service to anyone for any reason at any time.

Changes to These Terms

We reserve the right to update these terms and conditions at any time without prior notice. By continuing to use our website, you agree to be bound by the most current version of these terms.

Contact

House of Avika Private Limited
Unit 17, 17th Floor, Aurora Waterfront, Plot 34/1, Block GN, Sector V, Salt Lake, Kolkata — 700091
+91 89818 12888
calcuttarecordcompany@gmail.com