Help Centre

Frequently Asked Questions

Everything you need to know about shopping at Calcutta Records — shipping, grading, records, and more.

About Calcutta Records

What is Calcutta Records?

Where are you located?

Do you have a physical store I can visit?

How long have you been in business?

Do you sell only Indian records?

What formats do you sell?

Are your vinyl records original pressings or reissues?

Do you have specific artists or albums?

How do you grade your records?

What does VG+ mean in practice?

Is grading subjective?

Do you guarantee playback quality?

Do you sell new CDs?

How are your pre-owned CDs graded?

Do you sell cassettes?

How do I place an order?

Can I request a specific record?

Do you hold items?

Can I sell my records to you?

Do you ship across India?

Do you ship internationally?

How do you pack vinyl records for shipping?

How long does delivery take?

What is your return policy?

What if my record is damaged in transit?

Can I return a record because I changed my mind?

How should I store my vinyl records?

How do I clean my records?

How often should I replace my stylus?

Does vinyl really sound better than streaming?

Is vinyl a good investment?

Why do some people prefer vinyl for classical music?

We're happy to help. Reach out via WhatsApp or call us directly.